The COVID-19 has adversely affected in the food industry. Indeed, the customers you knew just before COVID-19 outbreak are not the same people today. The preferences of customers have been shifted accordingly during this pandemic- about where, what and how they make their purchases. So, in this paper study about the perception of food service industry among young customers and their satisfaction in terms of food preferences, frequency of order food online, mode of payment, awareness about safety measures during COVID-19 and understand the effect of food industry after COVID-19 pandemic based on the literature review.
Keywords: COVID-19, food industry, preferences of customers, service industry, young customers, online food, pandemic etc.
